Amazon agrees to pay $3M to Arizona customers allegedly trapped in complicated Prime membership cancellation process

Summary
The settlement follows a lawsuit filed in 2024 by Arizona Attorney General Kris Mayes, who accused the e-commerce giant of making it deliberately difficult for customers to end their subscriptions.
Description from Livemint.
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Amazon agrees to pay $3M to Arizona customers allegedly trapped in complicated Prime membership cancellation process
The settlement follows a lawsuit filed in 2024 by Arizona Attorney General Kris Mayes, who accused the e-commerce giant of making it deliberately difficult for customers to end their subscriptions.






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