Amex makes U-turn on reward points deductions after complaints from cardholders
Summary
Several customers reported losing thousands, and in some cases lakhs, of membership rewards points, with some balances turning negative. Amex has now confirmed it will restore the points, but questions remain over how the deductions were calculated.
Description from Livemint.
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Amex makes U-turn on reward points deductions after complaints from cardholders
Several customers reported losing thousands, and in some cases lakhs, of membership rewards points, with some balances turning negative. Amex has now confirmed it will restore the points, but questions remain over how the deductions were calculated.
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