Subscription scandal reveals the dark side of Apple’s pivot to services

Summary

Macworld Apple scandals usually revolve around a piece of hardware failing to do what it’s supposed to do: a phone, for instance, that loses connection, or bends in the pocket, or breaks when used normally . So the latest controversy is at least refreshingly different, in that hardware is barely involved at all. For a couple of weeks now the consumer rights advocate Louis Rossman has been reporting on allegations of malpractice in Apple stores. (You can catch the gist in his latest video on the topic, while a fuller exploration is given in this earlier video .) It’s alleged, specifically…

Description from Macworld.